HOUSE MAID / HOME CLEANING SERVICE

Booking Process : You can Book online and Make Payment. We will call you back to schedule the Maid service based on availability. This is NOT 30 mins service. ONLY PREPAID booking would be serviced. Services We Offer : Regular home cleaning Cooking services Laundry & ironing Caregiver / nanny assistance Utensil washing Kitchen cleaning House helper support House Maid Service– Detailed FAQ 1. What is House Maid? House Maid is an on-demand home services platform where you can book trusted maids for cleaning, cooking, laundry, caregiving, deep cleaning, and other household tasks. 2. How do I book a maid? You can book through our app or website. Just select the service → choose date & time → add your address → confirm your booking. 3. What services does House Maid offer? Depending on your location, you can book: Regular home cleaning Deep cleaning Cooking services Laundry & ironing Caregiver / nanny assistance Utensil washing Kitchen cleaning House helper support 4. What are the service hours? House Maid services are available 7 days a week, generally from 8:00 AM to 8:00 PM, depending on your city’s availability. 5. Are the maids verified and trained? Yes. Every maid undergoes: Government ID verification Background check Skill assessment and onboarding This ensures safe, reliable, and professional service. 6. What are the charges for each service? Prices depend on the service type, duration, and city. The exact rate is always shown upfront before you confirm your booking. 7. Can I cancel or reschedule my booking? Yes, you can cancel or reschedule up to 2 hours before the service time at no extra cost. 8. What if the maid arrives late? We keep you updated in real time. If there is a major delay, you can request a free reschedule or refund, depending on the situation. 9. What payment options are available? You can pay using: UPI Wallets Debit/Credit cards Cash (if enabled in your area) 10. What if I am not satisfied with the service? You can request a rework, replacement maid, or partial refund within 24 hours through the support section. 11. Do I need to provide cleaning supplies or tools? Basic tools are usually brought by the maid. For special jobs like deep cleaning, you may need to provide materials or pay an additional charge. (Can customize based on your actual policy.) 12. Is my personal information safe? Yes. House Maid uses industry-standard encryption and strict privacy measures to keep your details and payments secure. 13. Can I book a maid on a recurring schedule? Absolutely. You can set daily, weekly, or monthly recurring bookings for regular household help. 14. How do I contact support? You can reach us through: In-app chat Email support Customer helpdesk Support hours are typically 9 AM to 9 PM.